Our Services

Satisfaction Guarantee

All Catalyst Promotions products are fully guaranteed for material and workmanship. All imprints are guaranteed to be exact to your specified instructions (based on your approved proof). Shipping dates will be met unless affected by conditions beyond our control such as inclement weather.

Worldwide Product Sourcing

We have thousands of promotional products on our website and access to hundreds of thousands of items via our worldwide sourcing capabilities. If you don't see your perfect item online, don't worry—we can find whatever you need! Call 1-800-480-0371 to speak with a certified marketing advisor today!

Graphic Design Service

If you are unable to provide production-ready artwork, we can help! Just email or fax your logo/text to us and our Graphic Design team will make it production-ready, in most cases at no additional charge. (Please add 2-3 days to your timeline.) Providing production-ready art will expedite your order, but it is not necessary. We strive to help you make your vision a reality, and we begin production as soon as you’re happy with the artwork. The process begins as soon as you call us!

The BEST Marketing Advisors

We want the ordering process to be as accurate, timely, and stress-free as possible. That’s why you will deal with a knowledgeable and friendly Marketing Advisor whenever you call us. Our Marking Consultants are standing by to assist you in making your next show or event a success. Can't decide on the perfect item? Don't worry! Just give us a call at 1-800-480-0371, and we'll work with you to develop a plan and choose items to help you reach your goals.

Rush Service

Need it Quick? No Problem! Rush service items can ship in 2 days or less! Get your order in by 11:00 a.m., Eastern Time, and your order will ship within two business days (excludes weekends and holidays). Production-ready art is required and payment must accompany order. Additional time may be required for multiple colored imprints or if additional art preparation is needed. For extra-fast shipping, make sure to specify 2-day or overnight service. Please note each product's specific limitations, not all products are available for rush service. If you need something fast and don’t see an option on our website that works for you, give us a call. We’re experts at helping our customers, and we may be able to find something that works perfectly for you.

Express Shipping

For rush freight shipping, we now offer many low-cost services; call us at 1-800-480-0371 for estimated costs.